Question 1

How does working with you look like?

Accepted Answer

Every engagement starts with an initial consultation where we understand your current situation, goals, and challenges. This is followed by a structured analysis with specific recommendations for action.

For projects, we work in defined phases with clear milestones and regular review meetings. For ongoing engagements, you'll have a dedicated contact person, monthly reporting, and quarterly strategy reviews.

Our working method is based on transparency: documented processes, traceable decisions, measurable results.

Question 2

How quickly can you start a project?

Accepted Answer

The lead time depends on the project scope. Smaller projects and campaigns can start within one to two weeks. Larger engagements require a structured onboarding process - system access, stakeholder alignment, strategy development - which typically takes two to four weeks.

For time-critical requirements, we prioritize accordingly. We'll clarify the exact timeline in our initial consultation.

Question 3

Who is my point of contact during the project?

Accepted Answer

You'll be assigned a dedicated project manager who knows your company, your goals, and the project status. This person is your main point of contact for all questions and internally coordinates the specialists working on your project.

For strategic engagements, regular meetings with senior management are also part of the setup. You communicate directly with decision-makers, not with intermediary account managers.

Question 4

Why are there minimum contract terms for ongoing engagements?

Accepted Answer

Sustainable results take time. SEO measures show measurable impact after three to six months. AI agents need to be trained and optimized. Campaigns go through several optimization cycles before reaching their full potential.

The minimum contract duration of six months ensures that we can achieve the results you expect together. One-time projects like rebranding or content production are exempt from this.

Question 5

How does billing work?

Accepted Answer

For ongoing engagements, billing occurs monthly in advance. Project-based work is billed according to milestones - typically 50% at project start and 50% at completion. For more extensive projects, we define individual payment schedules.

We don't work on an hourly basis. You invest in defined outcomes and deliverables, not in time spent.

Question 6

Where are you located?

Accepted Answer

Our main location is Vienna. We work with clients throughout the DACH region and internationally.

Collaboration works both remotely and on-site. We come to you for workshops, strategy sessions, and content production. Regular in-person meetings are part of the setup for larger engagements.

Question 7

What sets us apart from other agencies?

Accepted Answer

We combine three competencies that rarely occur together: creative excellence, strategic marketing expertise, and genuine technical depth in AI and software development.

Add to that our structure: A team large enough to handle complex projects, yet small enough to guarantee personal collaboration. You work directly with the specialists who do the actual work - no coordination loops across multiple levels.

Our case studies show what this means in practice: From €200k marketing infrastructures to custom software for international expansion.

Data-Driven Marketing

The Challenge

Our Solution

Our Process

Audit

Strategy

Setup

Implementation

Reporting

Audit

Strategy

Setup

Implementation

Reporting

Frequently Asked Questions

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