Terms & Conditions

(1) These General Terms and Conditions apply to all contracts between Blck Alpaca OG, Vienna, Austria (hereinafter "Provider" or "we") and the customer (hereinafter "Client") for the provision of services in the field of AI-powered marketing automation and data-driven strategy consulting.

(2) Deviating conditions of the Client only become effective if we expressly acknowledge them in writing.

(1) The Provider offers services in the following areas:

• Development and implementation of custom AI agents for marketing automation
• Data analysis and data-driven strategy development
• Integration of AI solutions into existing marketing workflows
• Consulting on GDPR and EU AI Act compliant implementations
• Performance marketing and campaign management
• Custom software development

(2) The specific scope of services is defined in the respective offer or contract.

(1) Our offers are non-binding and subject to change.

(2) A contract is concluded through written order confirmation or by commencement of service provision.

(1) Compensation is based on the respective offer or agreement.

(2) Invoices are payable within 14 days of invoicing without deduction.

(3) All prices are exclusive of statutory VAT.

(1) The Client provides all information, data, and access required for service provision in a timely manner.

(2) The Client designates a contact person who is available for coordination and approvals.

(1) Upon full payment, the Client receives the agreed usage rights to the work results.

(2) Unless otherwise agreed, all copyrights and property rights remain with the Provider.

Both parties commit to keeping all confidential information received during the cooperation secret and not to disclose it to third parties.

(1) The Provider is only liable for intent and gross negligence.

(2) Liability for indirect damages and lost profits is excluded.

(1) Austrian law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) Place of performance and jurisdiction is Vienna.

(3) Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.