Glossary

Customer Service Automation

Customer Service Automation uses AI technologies to automate customer service processes. Chatbots answer common questions, ticket routing systems intelligently prioritize inquiries, and self-service portals resolve issues without human intervention. AI reduces wait times, lowers costs, and enables 24/7 support while maintaining consistent quality.

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Battat Logo
Biopower Logo
BLOCH3 Logo
FAK Austria Logo
Footlocker Logo
Frequency Festival Logo
Fritz Kola Logo
Generali Logo
Goldenes Kreuz Logo
Interactive Paper Logo
Heimwatt Logo
IPEC GROUP Logo
Josko Logo
Martini Logo
Microsoft Logo
Nexi Group Logo
NEOH Logo
On Logo
ORF Logo
Plachutta Logo
ProPerformance Logo
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Sony Music Logo
Strommer Logo
Surf Opening Logo
Swing Kitchen Logo
Universal Music Logo
Versiana Logo
Vestwerk Logo
W24 Logo
Wien Energie Logo
Wien Holding Logo
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