01
Analyze
Measure the starting point
Record the state before the first intervention, in numbers. Without a baseline, effects can later be claimed but not shown.
- Entry
- Access to the existing data sources: web analytics, Search Console, ad accounts, CRM export, the systems involved.
- Work
- Connect the sources and define the metrics rather than inherit them: what exactly is counted, over which period, measured how. Known gaps get named, not smoothed over.
- Artefact
- Baseline report: per metric a starting value, period, measurement method, sample size and known limits.
- Acceptance
- Every metric that later appears in a result has a dated starting value here. Metrics without one are not reported.